Privacy Policy

A. Information you provide directly

• Full name and billing/shipping address
• Email address and phone number
• Payment information (processed securely — we do not store full card numbers)
• Account credentials (username and encrypted password)
• Research inquiry form submissions
• Communications you send us via email or contact forms

B. Information collected automatically

• IP address and approximate geographic location
• Browser type, operating system, and device identifiers
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 5)

• To process and fulfill your orders and subscriptions
• To communicate order status, shipping updates, and account information
• To send optional marketing communications (you may opt out at any time)
• To improve our Site, products, and customer experience
• To comply with legal obligations and enforce our Terms of Service
• To detect and prevent fraudulent transactions and security incidents
• To maintain records required by payment processors and financial regulations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with:

• Payment processors (AllayPay, NMI, Authorize.net, Coinbase Commerce) — to process transactions
• Shipping carriers (UPS, USPS, FedEx) — to fulfill and track your orders
• Email service providers — to send transactional and marketing emails
• Analytics providers — to understand Site usage (anonymized data only)
• Law enforcement or regulatory authorities — when required by law or to protect our legal rights
• Successor entities — in the event of a merger, acquisition, or sale of assets

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: Request deletion of personal information we have collected, subject to certain exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out: Opt out of the sale or sharing of personal information. We do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, contact us at research@ascendprive.shop. We will respond within 45 days.

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies we use include: session cookies (required for checkout functionality), preference cookies (to remember your settings), and analytics cookies (to understand how visitors use the Site). You may disable cookies through your browser settings; however, some Site features may not function properly if cookies are disabled.

We implement industry-standard security measures including SSL/TLS encryption, secure payment tokenization, and access controls to protect your personal information. No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of 7 years as required by financial regulations.

This Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, contact us immediately.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Policy.

Privacy-related inquiries: Ascend Prive LLC · research@ascendprive.shop · Brownsville, Texas.